《旅游管理英语》14秋在线作业2
试卷总分：100 奥鹏学习网（aopeng123.cn) 发布
单选题
判断题
一、单选题（共 25 道试题，共 62.5 分。）
V
1. Strategic management involves managers in the following except ____.
A. external environment analysis
B. formulation of strategies
C. tactical and operational issues
D. integration of panning and management
需要购买答案的联系QQ:79691519满分：2.5 分
2. “The corporate strategy of an organization is sometimes called its business portfolio.” The word portfolio here is closest in meaning to ____.
A. collection
B. group
C. case
D. profile
需要购买答案的联系QQ:79691519满分：2.5 分
3. The following have been highly globalized except ____.
A. consumption
B. production
C. investment
D. finance
此题选: D 满分：2.5 分
4. The company must motivate workers to do the following except ____.
A. showing good corporate membership
B. coming to work regularly
C. putting up a good performance
D. joining and remaining in the company
需要购买答案的联系QQ:79691519满分：2.5 分
5. Travel agents are not responsible for the following except ____.
A. weather
B. information
C. carrier operation
D. luggage
需要购买答案的联系QQ:79691519满分：2.5 分
6. Which of the following statements is not true?
A. Housekeeping department is also a production department.
B. Concierge service is found in all hotels.
C. Food service is important to full-service hotels.
D. Sales, marketing, engineering, accounting and personnel departments offer no direct guest service.
需要购买答案的联系QQ:79691519满分：2.5 分
7. A well-designed job, according to Hackman and Oldham, should have the following dimensions except ____.
A. skill variety
B. good salary
C. autonomy
D. task identity
需要购买答案的联系QQ:79691519满分：2.5 分
8. Which of the following is not one of the advantages of Max Weber’s bureaucratic management approach?
A. Cultivate specialized skills.
B. Eliminate subjective judgment.
C. Be unbiased in treating people.
D. Put authority in individuals rather than positions
此题选: D 满分：2.5 分
9. Which of the following is not one of the DSS (Decision Support Systems) components?
A. Interactive software.
B. Scanning software.
C. A database.
D. A model base.
需要购买答案的联系QQ:79691519满分：2.5 分
10. What does the word “delegate” mean in “They delegate the responsibility to others”?
A. To authorize and send as one’s representative.
B. To commit or entrust to another.
C. To appoint as a debtor to one’s creditor.
D. To serve as a deputy or agent
需要购买答案的联系QQ:79691519满分：2.5 分
11. Which of the following is not a positive non-verbal signal?
A. Uncrossed arms and legs.
B. Smiling.
C. Eye contact.
D. Few gestures.
此题选: D 满分：2.5 分
12. Which of the following is not included in the two-factor theory put forward by Frederick Herzberg?
A. Workers’ health.
B. The pay and welfare.
C. The personal growth resulting from the job.
D. The fun of the job itself.
需要购买答案的联系QQ:79691519满分：2.5 分
13. Which of the following statements is not true?
A. All leaders have a vision.
B. Leaders lead people, not the other way round.
C. The word vision is only recently used.
D. For some, no vision, no business.
需要购买答案的联系QQ:79691519满分：2.5 分
14. Which of the following people do not work in restaurants?
A. Maitre d’hotel.
B. Captain or hostess.
C. Busboys and pageboys.
D. Chefs and cooks.
需要购买答案的联系QQ:79691519满分：2.5 分
15. Managers often ignore problems because of the following except that ____.
A. they are afraid of losing control
B. failure in solving the problem can hurt their track record
C. it is relatively easier to put off the problem than to solve it
D. it is easier to engage in difficult activities than to solve problems
此题选: D 满分：2.5 分
16. “Reasonable case” of hotels may include the following measures except ____.
A. punishing thieves
B. lighting
C. closed circuit TV
D. new locks
需要购买答案的联系QQ:79691519满分：2.5 分
17. Which of the following is not one of the possible causes of misunderstanding in communication?
A. The 500 most commonly used words in English.
B. Ambiguous phrases.
C. Inadvertent omissions.
D. Key point overlooked.
需要购买答案的联系QQ:79691519满分：2.5 分
18. For downward communication, managers should provide ____ information to their subordinates.
A. all
B. relevant
C. adequate
D. certain
需要购买答案的联系QQ:79691519满分：2.5 分
19. Which of the following is not a hard currency?
A. The Euro.
B. Mexican peso.
C. British pound.
D. Japanese yen.
需要购买答案的联系QQ:79691519满分：2.5 分
20. The functions of the back of a restaurant include the following except ____.
A. food control
B. food safety
C. food sanitation
D. food quality
需要购买答案的联系QQ:79691519满分：2.5 分
21. Which of the following is not one of the ways to maximize profits?
A. Making use of suppliers’ assistance.
B. Selling other service products.
C. Adjusting management mix.
D. Automation.
需要购买答案的联系QQ:79691519满分：2.5 分
22. Which of the following is not one of the 3 types of contemporary ESS?
A. Those focusing on communications and office work.
B. Those providing user friendly interfaces to company data.
C. Those obtaining information from outside business.
D. Those featuring the application of sophisticated statistical models.
需要购买答案的联系QQ:79691519满分：2.5 分
23. Managers should consider the following consequences in choosing among alternatives except ____.
A. track record of the company
B. effect on performance
C. precedent setting
D. financial consequences
需要购买答案的联系QQ:79691519满分：2.5 分
24. Which of the following is not one of the reasons for the failure of restaurant business?
A. Lack of experience.
B. Poor location.
C. Too much competition.
D. Insufficient investment.
此题选: D 满分：2.5 分
25. Forecasting future trends needs ____.
A. both subjective judgment and objective facts
B. quantitative techniques
C. mathematical models
D. intuitive judgment of experts
需要购买答案的联系QQ:79691519满分：2.5 分
《旅游管理英语》14秋在线作业2
试卷总分：100 奥鹏学习网（aopeng123.cn) 发布
单选题
判断题
二、判断题（共 15 道试题，共 37.5 分。）
V
1. Bounded rationality in decision making means that decisions must be related to reason.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2.5 分
2. Restaurants provide them at a fixed location, while caterers provide them at an irregular place, such as a hotel and an airplane.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2.5 分
3. Crafting and implementing strategies are the core management function.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2.5 分
4. Control is a basic management function, and it involves taking corrective actions.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2.5 分
5. Motivation refers to forces that interfere with a person’s efforts.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2.5 分
6. Managers tend to ignore problems and put off decision making.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2.5 分
7. The essential feature of leadership is the ability to communicate efficiently.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2.5 分
8. Structured problems are especially hard to solve.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2.5 分
9. For a business organization, its stakeholders include its suppliers, buyers, and shareholders, but not its competitors.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2.5 分
10. To enhance communication, the non-verb message should arouse a feeling of social class awareness.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2.5 分
11. People want to understand leadership for the primary purpose of becoming leaders themselves.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2.5 分
12. In strategy formulation, differentiation guarantees uniqueness and thus competitive advantages.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2.5 分
13. Lower levels of management especially demand conceptual and decision skills.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2.5 分
14. As early as in the Middle Ages, management appeared in Europe.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2.5 分
15. Management requires many technical skills, including literacy and the ability to conceive of a future for the organization.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2.5 分
试卷总分：100 奥鹏学习网（aopeng123.cn) 发布
单选题
判断题
一、单选题（共 25 道试题，共 62.5 分。）
V
1. Strategic management involves managers in the following except ____.
A. external environment analysis
B. formulation of strategies
C. tactical and operational issues
D. integration of panning and management
需要购买答案的联系QQ:79691519满分：2.5 分
2. “The corporate strategy of an organization is sometimes called its business portfolio.” The word portfolio here is closest in meaning to ____.
A. collection
B. group
C. case
D. profile
需要购买答案的联系QQ:79691519满分：2.5 分
3. The following have been highly globalized except ____.
A. consumption
B. production
C. investment
D. finance
此题选: D 满分：2.5 分
4. The company must motivate workers to do the following except ____.
A. showing good corporate membership
B. coming to work regularly
C. putting up a good performance
D. joining and remaining in the company
需要购买答案的联系QQ:79691519满分：2.5 分
5. Travel agents are not responsible for the following except ____.
A. weather
B. information
C. carrier operation
D. luggage
需要购买答案的联系QQ:79691519满分：2.5 分
6. Which of the following statements is not true?
A. Housekeeping department is also a production department.
B. Concierge service is found in all hotels.
C. Food service is important to full-service hotels.
D. Sales, marketing, engineering, accounting and personnel departments offer no direct guest service.
需要购买答案的联系QQ:79691519满分：2.5 分
7. A well-designed job, according to Hackman and Oldham, should have the following dimensions except ____.
A. skill variety
B. good salary
C. autonomy
D. task identity
需要购买答案的联系QQ:79691519满分：2.5 分
8. Which of the following is not one of the advantages of Max Weber’s bureaucratic management approach?
A. Cultivate specialized skills.
B. Eliminate subjective judgment.
C. Be unbiased in treating people.
D. Put authority in individuals rather than positions
此题选: D 满分：2.5 分
9. Which of the following is not one of the DSS (Decision Support Systems) components?
A. Interactive software.
B. Scanning software.
C. A database.
D. A model base.
需要购买答案的联系QQ:79691519满分：2.5 分
10. What does the word “delegate” mean in “They delegate the responsibility to others”?
A. To authorize and send as one’s representative.
B. To commit or entrust to another.
C. To appoint as a debtor to one’s creditor.
D. To serve as a deputy or agent
需要购买答案的联系QQ:79691519满分：2.5 分
11. Which of the following is not a positive non-verbal signal?
A. Uncrossed arms and legs.
B. Smiling.
C. Eye contact.
D. Few gestures.
此题选: D 满分：2.5 分
12. Which of the following is not included in the two-factor theory put forward by Frederick Herzberg?
A. Workers’ health.
B. The pay and welfare.
C. The personal growth resulting from the job.
D. The fun of the job itself.
需要购买答案的联系QQ:79691519满分：2.5 分
13. Which of the following statements is not true?
A. All leaders have a vision.
B. Leaders lead people, not the other way round.
C. The word vision is only recently used.
D. For some, no vision, no business.
需要购买答案的联系QQ:79691519满分：2.5 分
14. Which of the following people do not work in restaurants?
A. Maitre d’hotel.
B. Captain or hostess.
C. Busboys and pageboys.
D. Chefs and cooks.
需要购买答案的联系QQ:79691519满分：2.5 分
15. Managers often ignore problems because of the following except that ____.
A. they are afraid of losing control
B. failure in solving the problem can hurt their track record
C. it is relatively easier to put off the problem than to solve it
D. it is easier to engage in difficult activities than to solve problems
此题选: D 满分：2.5 分
16. “Reasonable case” of hotels may include the following measures except ____.
A. punishing thieves
B. lighting
C. closed circuit TV
D. new locks
需要购买答案的联系QQ:79691519满分：2.5 分
17. Which of the following is not one of the possible causes of misunderstanding in communication?
A. The 500 most commonly used words in English.
B. Ambiguous phrases.
C. Inadvertent omissions.
D. Key point overlooked.
需要购买答案的联系QQ:79691519满分：2.5 分
18. For downward communication, managers should provide ____ information to their subordinates.
A. all
B. relevant
C. adequate
D. certain
需要购买答案的联系QQ:79691519满分：2.5 分
19. Which of the following is not a hard currency?
A. The Euro.
B. Mexican peso.
C. British pound.
D. Japanese yen.
需要购买答案的联系QQ:79691519满分：2.5 分
20. The functions of the back of a restaurant include the following except ____.
A. food control
B. food safety
C. food sanitation
D. food quality
需要购买答案的联系QQ:79691519满分：2.5 分
21. Which of the following is not one of the ways to maximize profits?
A. Making use of suppliers’ assistance.
B. Selling other service products.
C. Adjusting management mix.
D. Automation.
需要购买答案的联系QQ:79691519满分：2.5 分
22. Which of the following is not one of the 3 types of contemporary ESS?
A. Those focusing on communications and office work.
B. Those providing user friendly interfaces to company data.
C. Those obtaining information from outside business.
D. Those featuring the application of sophisticated statistical models.
需要购买答案的联系QQ:79691519满分：2.5 分
23. Managers should consider the following consequences in choosing among alternatives except ____.
A. track record of the company
B. effect on performance
C. precedent setting
D. financial consequences
需要购买答案的联系QQ:79691519满分：2.5 分
24. Which of the following is not one of the reasons for the failure of restaurant business?
A. Lack of experience.
B. Poor location.
C. Too much competition.
D. Insufficient investment.
此题选: D 满分：2.5 分
25. Forecasting future trends needs ____.
A. both subjective judgment and objective facts
B. quantitative techniques
C. mathematical models
D. intuitive judgment of experts
需要购买答案的联系QQ:79691519满分：2.5 分
《旅游管理英语》14秋在线作业2
试卷总分：100 奥鹏学习网（aopeng123.cn) 发布
单选题
判断题
二、判断题（共 15 道试题，共 37.5 分。）
V
1. Bounded rationality in decision making means that decisions must be related to reason.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2.5 分
2. Restaurants provide them at a fixed location, while caterers provide them at an irregular place, such as a hotel and an airplane.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2.5 分
3. Crafting and implementing strategies are the core management function.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2.5 分
4. Control is a basic management function, and it involves taking corrective actions.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2.5 分
5. Motivation refers to forces that interfere with a person’s efforts.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2.5 分
6. Managers tend to ignore problems and put off decision making.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2.5 分
7. The essential feature of leadership is the ability to communicate efficiently.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2.5 分
8. Structured problems are especially hard to solve.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2.5 分
9. For a business organization, its stakeholders include its suppliers, buyers, and shareholders, but not its competitors.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2.5 分
10. To enhance communication, the non-verb message should arouse a feeling of social class awareness.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2.5 分
11. People want to understand leadership for the primary purpose of becoming leaders themselves.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2.5 分
12. In strategy formulation, differentiation guarantees uniqueness and thus competitive advantages.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2.5 分
13. Lower levels of management especially demand conceptual and decision skills.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2.5 分
14. As early as in the Middle Ages, management appeared in Europe.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2.5 分
15. Management requires many technical skills, including literacy and the ability to conceive of a future for the organization.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2.5 分
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