there are hard causes of conflict (e.g. conflicting schedules) and soft causes. soft causes are as i
there are hard causes of conflict (e.g. conflicting schedules) and soft causes. soft causes are as important as hard causes. soft causes include diversity of disciplinary expertise, （ ）, and the project manager's power of reward and punishment.
A、performance tradeoffs
B、ambiguity of roles
C、administrative procedures
D、determining earned value
【答案】B
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