14春学期《旅游中级英语（二）》在线作业
试卷总分：100 奥鹏学习网（aopeng123.cn) 发布
单选题
判断题
一、单选题（共 25 道试题，共 50 分。）
V
1. When a customer is complaining to you ,you should_____.
A. listen carefully and make notes
B. make personal comments
需要购买答案的联系QQ:79691519满分：2 分
2. （）means something that encourages you to work harder ，start a new activity，etc.
A. soild
B. integrated
C. incentive
D. exhibition
需要购买答案的联系QQ:79691519满分：2 分
3. what does "exotic"mean？
A. from a distant and exciting country ;unusual and exciting
B. having a strong desire to be successful,powful or rich
C. happy and without worry
D. very close;touching or almost touching
需要购买答案的联系QQ:79691519满分：2 分
4. （）means behavior that obeys the accepted rules of the society or a group，and is the same as that of most other people.
A. conformity
B. purchaser
C. feminist
D. inflation
需要购买答案的联系QQ:79691519满分：2 分
5. Please find the exact definition for "convert".
A. to speak angrily to someone because they have done something wrong
B. to change something into a different form of thing
C. to give someone more control over their own life or situation
D. to risk losing or spoiling something mang times
需要购买答案的联系QQ:79691519满分：2 分
6. （）means to develop something such as a plan or a set of rules again.
A. dehydrated
B. reformulate
C. self-made
D. prominent
需要购买答案的联系QQ:79691519满分：2 分
7. （）means to develop and change gradually over a long period of time.
A. double-check
B. evolve
C. rehearse
D. impair
需要购买答案的联系QQ:79691519满分：2 分
8. Cesar Ritz revolutionized the concept of hotel luxury in that____.
A. he made the dining process an enjoyable experiencing to the patrons
B. He not only provided patrons with stylish and tasteful environment，gourmet food to the good music，but also superb service
C. He set rules of protocol and of seating for people in formal oc
需要购买答案的联系QQ:79691519满分：2 分
9. Horst Schulze ，the founder of The Rize-Carlton Hotel Company ，wanted guests to feel that they did not want to go home.To achieve this goal,_____.
A. It is more important for the hotel to provide a relaxed atmosphere than a refined atmosphere
B. It is more important for the hotel to provide a relaxed as well as a refined atmosphere
C. It is important not to have staff who want to be treated as servants
D. It
需要购买答案的联系QQ:79691519满分：2 分
10. （）means to be well known for a particular quality that your name is used to represent that quality.
A. first aid
B. layout
C. prerequisite
D. byword
此题选: D 满分：2 分
11. Rize developed his philosophy in service，the essence of which is____.
A. The Gold Standards
B. To try to be "the hotelier of kings and the king of hoteliers"
C. The Three Steps of Service
D. The way of selecting and training employees
需要购买答案的联系QQ:79691519满分：2 分
12. Please find the exact definition for "precaution".
A. someone you know，but who is not a close friend
B. a formal statement of the beliefs of a particular person,group，religion，etc.
C. a person，thing，or situation that annoys you or causes problems
D. something you do in order to prevent something dangerous or unple
此题选: D 满分：2 分
13. （）means a connection with a political party or religion，or with a larger organization.
A. affiliation
B. institution
C. acquisition
D. obligation
需要购买答案的联系QQ:79691519满分：2 分
14. （）means to complete very hard with someone in order to get something.
A. boost
B. forum
C. entrust
D. vie
此题选: D 满分：2 分
15. Typically ，people intend to relate to others more about _____during their travel.
A. wonderful experiences
B. unpleasant experiences
需要购买答案的联系QQ:79691519满分：2 分
16. Some tourists expect to find everything "at home" and tend to be irritated at any discomfort because_____.
A. they havent adapted to a new environment
B. they are too fussy about everything
需要购买答案的联系QQ:79691519满分：2 分
17. Please find the exact definition for "mediocre".
A. not very good
B. careful,through，and exact;very strict
C. be successful
D. clear enough or definite enough to be easily seen or noticed
需要购买答案的联系QQ:79691519满分：2 分
18. Please find the exact definition for "know-how".
A. to copy the actions ,appearance ,mannerisms,or speech of；mimic
B. intricate and rich in detail
C. special knowledge in a scientific or industrial field
D. very exciting or shocking
需要购买答案的联系QQ:79691519满分：2 分
19. Please find the exact definition for "perception".
A. all the goods in a shop
B. someone who looks very neat and clean
C. a small mistake
D. the way that you notice things with your senses of sight，hearing，etc
此题选: D 满分：2 分
20. Please find the exact definition for "caravan".
A. a public sale in which property or items of merchandise are sold to the highest bidder
B. a company of travelers journeying together
C. a strong wish or need
D. part of something you say or write in which you mention a person or thing
需要购买答案的联系QQ:79691519满分：2 分
21. （）means behaving in an unpleasant or rude way because you think you are more important than other people.
A. miserable
B. discomfort
C. arrogant
D. unfavorable
需要购买答案的联系QQ:79691519满分：2 分
22. Please find the exact definition for "sesame".
A. an important victory or success
B. some who supports the idea that women should have the same rights and opportunities as men
C. a plant grown for its seeds and oil and used in cooking
D. a continuing increase in prices ，or the rate at which prices increase
需要购买答案的联系QQ:79691519满分：2 分
23. （）means a wall of earth,stones etc.built across a river to provide water for farming or to prevent flooding.
A. lurk
B. embody
C. defy
D. barrage
此题选: D 满分：2 分
24. （）means the act of thinking deeply and seriously about something.
A. donation
B. accommodation
C. meditation
D. philosophy
需要购买答案的联系QQ:79691519满分：2 分
25. The word"titzy"in Websters Dictionary，which means fashionable and posh，comes from Cesar Ritz，the famous hotelier，because____.
A. Cesar Ritz was a stylish person
B. Ritz hotel was frequented by people of fashion
C. Cesar Ritz cared much about details in creating stylish hotels，and that made his name closely connected with fashion
D. Cesar Ritz always led the latest fashion of his day
需要购买答案的联系QQ:79691519满分：2 分
14春学期《旅游中级英语（二）》在线作业
试卷总分：100 奥鹏学习网（aopeng123.cn) 发布
单选题
判断题
二、判断题（共 25 道试题，共 50 分。）
V
1. In order to help the new employees to maintain a high level of motivation and build up confidence ，a well-planed program is necessary.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2 分
2. Experienced employees are naturally excellent trainers for the newly recruited members.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2 分
3. Customers usually base their experience on the interaction with employees.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2 分
4. Europeans brought carnival to the Caribbean ,but Caribbean carnival traditions are more rooted in ancient African culture than inherited from European culture.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2 分
5. The McDonalds has become one of the symbols of Americas cultural export.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2 分
6. In order to meet the development of the exhibition/convention industry ，a code of regulations and rules has to be formulated.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2 分
7. The income from convention industry has boosted the development of the relevant sectors.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2 分
8. Adequate training will reduce the turnover and improve the customer service.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2 分
9. Although the followers of the Roman Catholic started the tradition of carnival hundreds of years ago,nowadays Christians all over the world celebrate carnival.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2 分
10. Lent is a fasting season lasting four weeks for Christians to commemorate the revival of Jesus Christ.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2 分
11. The main problem with Chinas exhibition industry lies in a lack of investments.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2 分
12. The McDonalds is the largest employer in the United States.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2 分
13. Foreign fair organizers are superior to their Chinese counterparts only because they are more experienced.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2 分
14. The fast food industry has a great influence on the way of living of millions of people.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2 分
15. Cross-cultural training will help the employees to deal with customers from cultural backgrounds.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2 分
16. During the orientation ，new employees should be taught how to perform their job properly.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2 分
17. According to some experts ，the development of convention venues in Beijing will contribute substantially to the local economy.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2 分
18. The majority of employees in the fast food industry will rise up the corporate ladder.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2 分
19. The most important training for the newly-employed staff is the skill training.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2 分
20. Of the existing theories about the origin of carnival ，people are not sure which theory is more true to the fact.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2 分
21. According to the introduction of the text，both 2003 World Carnival in Shanghai and 2005 World Carnival in Beijing function more as a platform for cultural exchanges than a funfair to entertain people.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2 分
22. The most important skills for new employees are first aid and food preparation.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2 分
23. Many people blame the fast food industry for its unhealthy food offered.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2 分
24. Just as Caribbean carnival traditions are a evolving mosaic of African culture composed of African rituals ，craftsmanship，music and dance，Trinidads carnival is also a beautiful mosaic of cultures of different continents and races.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2 分
25. Ameircan women entered the workforce mainly because of the feminist awakening.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2 分
试卷总分：100 奥鹏学习网（aopeng123.cn) 发布
单选题
判断题
一、单选题（共 25 道试题，共 50 分。）
V
1. When a customer is complaining to you ,you should_____.
A. listen carefully and make notes
B. make personal comments
需要购买答案的联系QQ:79691519满分：2 分
2. （）means something that encourages you to work harder ，start a new activity，etc.
A. soild
B. integrated
C. incentive
D. exhibition
需要购买答案的联系QQ:79691519满分：2 分
3. what does "exotic"mean？
A. from a distant and exciting country ;unusual and exciting
B. having a strong desire to be successful,powful or rich
C. happy and without worry
D. very close;touching or almost touching
需要购买答案的联系QQ:79691519满分：2 分
4. （）means behavior that obeys the accepted rules of the society or a group，and is the same as that of most other people.
A. conformity
B. purchaser
C. feminist
D. inflation
需要购买答案的联系QQ:79691519满分：2 分
5. Please find the exact definition for "convert".
A. to speak angrily to someone because they have done something wrong
B. to change something into a different form of thing
C. to give someone more control over their own life or situation
D. to risk losing or spoiling something mang times
需要购买答案的联系QQ:79691519满分：2 分
6. （）means to develop something such as a plan or a set of rules again.
A. dehydrated
B. reformulate
C. self-made
D. prominent
需要购买答案的联系QQ:79691519满分：2 分
7. （）means to develop and change gradually over a long period of time.
A. double-check
B. evolve
C. rehearse
D. impair
需要购买答案的联系QQ:79691519满分：2 分
8. Cesar Ritz revolutionized the concept of hotel luxury in that____.
A. he made the dining process an enjoyable experiencing to the patrons
B. He not only provided patrons with stylish and tasteful environment，gourmet food to the good music，but also superb service
C. He set rules of protocol and of seating for people in formal oc
需要购买答案的联系QQ:79691519满分：2 分
9. Horst Schulze ，the founder of The Rize-Carlton Hotel Company ，wanted guests to feel that they did not want to go home.To achieve this goal,_____.
A. It is more important for the hotel to provide a relaxed atmosphere than a refined atmosphere
B. It is more important for the hotel to provide a relaxed as well as a refined atmosphere
C. It is important not to have staff who want to be treated as servants
D. It
需要购买答案的联系QQ:79691519满分：2 分
10. （）means to be well known for a particular quality that your name is used to represent that quality.
A. first aid
B. layout
C. prerequisite
D. byword
此题选: D 满分：2 分
11. Rize developed his philosophy in service，the essence of which is____.
A. The Gold Standards
B. To try to be "the hotelier of kings and the king of hoteliers"
C. The Three Steps of Service
D. The way of selecting and training employees
需要购买答案的联系QQ:79691519满分：2 分
12. Please find the exact definition for "precaution".
A. someone you know，but who is not a close friend
B. a formal statement of the beliefs of a particular person,group，religion，etc.
C. a person，thing，or situation that annoys you or causes problems
D. something you do in order to prevent something dangerous or unple
此题选: D 满分：2 分
13. （）means a connection with a political party or religion，or with a larger organization.
A. affiliation
B. institution
C. acquisition
D. obligation
需要购买答案的联系QQ:79691519满分：2 分
14. （）means to complete very hard with someone in order to get something.
A. boost
B. forum
C. entrust
D. vie
此题选: D 满分：2 分
15. Typically ，people intend to relate to others more about _____during their travel.
A. wonderful experiences
B. unpleasant experiences
需要购买答案的联系QQ:79691519满分：2 分
16. Some tourists expect to find everything "at home" and tend to be irritated at any discomfort because_____.
A. they havent adapted to a new environment
B. they are too fussy about everything
需要购买答案的联系QQ:79691519满分：2 分
17. Please find the exact definition for "mediocre".
A. not very good
B. careful,through，and exact;very strict
C. be successful
D. clear enough or definite enough to be easily seen or noticed
需要购买答案的联系QQ:79691519满分：2 分
18. Please find the exact definition for "know-how".
A. to copy the actions ,appearance ,mannerisms,or speech of；mimic
B. intricate and rich in detail
C. special knowledge in a scientific or industrial field
D. very exciting or shocking
需要购买答案的联系QQ:79691519满分：2 分
19. Please find the exact definition for "perception".
A. all the goods in a shop
B. someone who looks very neat and clean
C. a small mistake
D. the way that you notice things with your senses of sight，hearing，etc
此题选: D 满分：2 分
20. Please find the exact definition for "caravan".
A. a public sale in which property or items of merchandise are sold to the highest bidder
B. a company of travelers journeying together
C. a strong wish or need
D. part of something you say or write in which you mention a person or thing
需要购买答案的联系QQ:79691519满分：2 分
21. （）means behaving in an unpleasant or rude way because you think you are more important than other people.
A. miserable
B. discomfort
C. arrogant
D. unfavorable
需要购买答案的联系QQ:79691519满分：2 分
22. Please find the exact definition for "sesame".
A. an important victory or success
B. some who supports the idea that women should have the same rights and opportunities as men
C. a plant grown for its seeds and oil and used in cooking
D. a continuing increase in prices ，or the rate at which prices increase
需要购买答案的联系QQ:79691519满分：2 分
23. （）means a wall of earth,stones etc.built across a river to provide water for farming or to prevent flooding.
A. lurk
B. embody
C. defy
D. barrage
此题选: D 满分：2 分
24. （）means the act of thinking deeply and seriously about something.
A. donation
B. accommodation
C. meditation
D. philosophy
需要购买答案的联系QQ:79691519满分：2 分
25. The word"titzy"in Websters Dictionary，which means fashionable and posh，comes from Cesar Ritz，the famous hotelier，because____.
A. Cesar Ritz was a stylish person
B. Ritz hotel was frequented by people of fashion
C. Cesar Ritz cared much about details in creating stylish hotels，and that made his name closely connected with fashion
D. Cesar Ritz always led the latest fashion of his day
需要购买答案的联系QQ:79691519满分：2 分
14春学期《旅游中级英语（二）》在线作业
试卷总分：100 奥鹏学习网（aopeng123.cn) 发布
单选题
判断题
二、判断题（共 25 道试题，共 50 分。）
V
1. In order to help the new employees to maintain a high level of motivation and build up confidence ，a well-planed program is necessary.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2 分
2. Experienced employees are naturally excellent trainers for the newly recruited members.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2 分
3. Customers usually base their experience on the interaction with employees.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2 分
4. Europeans brought carnival to the Caribbean ,but Caribbean carnival traditions are more rooted in ancient African culture than inherited from European culture.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2 分
5. The McDonalds has become one of the symbols of Americas cultural export.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2 分
6. In order to meet the development of the exhibition/convention industry ，a code of regulations and rules has to be formulated.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2 分
7. The income from convention industry has boosted the development of the relevant sectors.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2 分
8. Adequate training will reduce the turnover and improve the customer service.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2 分
9. Although the followers of the Roman Catholic started the tradition of carnival hundreds of years ago,nowadays Christians all over the world celebrate carnival.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2 分
10. Lent is a fasting season lasting four weeks for Christians to commemorate the revival of Jesus Christ.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2 分
11. The main problem with Chinas exhibition industry lies in a lack of investments.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2 分
12. The McDonalds is the largest employer in the United States.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2 分
13. Foreign fair organizers are superior to their Chinese counterparts only because they are more experienced.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2 分
14. The fast food industry has a great influence on the way of living of millions of people.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2 分
15. Cross-cultural training will help the employees to deal with customers from cultural backgrounds.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2 分
16. During the orientation ，new employees should be taught how to perform their job properly.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2 分
17. According to some experts ，the development of convention venues in Beijing will contribute substantially to the local economy.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2 分
18. The majority of employees in the fast food industry will rise up the corporate ladder.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2 分
19. The most important training for the newly-employed staff is the skill training.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2 分
20. Of the existing theories about the origin of carnival ，people are not sure which theory is more true to the fact.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2 分
21. According to the introduction of the text，both 2003 World Carnival in Shanghai and 2005 World Carnival in Beijing function more as a platform for cultural exchanges than a funfair to entertain people.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2 分
22. The most important skills for new employees are first aid and food preparation.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2 分
23. Many people blame the fast food industry for its unhealthy food offered.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2 分
24. Just as Caribbean carnival traditions are a evolving mosaic of African culture composed of African rituals ，craftsmanship，music and dance，Trinidads carnival is also a beautiful mosaic of cultures of different continents and races.
A. 错误
B. 正确
需要购买答案的联系QQ:79691519满分：2 分
25. Ameircan women entered the workforce mainly because of the feminist awakening.
A. 错误
B. 正确
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